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Terms and Conditions

Ultima atualização - 05/01/2025

1. Introduction and Acceptance of Terms

Welcome to WelBridge ("we," "our," or "us"). These Terms and Conditions govern your access to and use of the WelBridge website, mobile applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not access or use our Services.

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms and Conditions.

2. Services Description

WelBridge provides relocation services to individuals moving to Portugal, including but not limited to document processing, legal representation, and advisory services. Our specific offerings are described on our website and may be updated from time to time.

2.1. Service Eligibility: Our Services are available to individuals who are at least 18 years of age and who can form legally binding contracts under applicable law.

2.2. Service Limitations: We strive to provide accurate and up-to-date information, but we cannot guarantee that all information is complete, accurate, or current. The Services are provided "as is" and "as available."

2.3. Third-Party Services: Our Services may include links to third-party websites or services that are not owned or controlled by WelBridge. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

3. User Conduct and Obligations

When using our Services, you agree to:

  • Provide accurate, current, and complete information as requested by WelBridge;
  • Maintain and promptly update your information to keep it accurate, current, and complete;
  • Use the Services only for lawful purposes and in accordance with these Terms and Conditions;
  • Not use the Services in any way that could damage, disable, overburden, or impair our servers or networks;
  • Not attempt to gain unauthorized access to any part of the Services, other accounts, computer systems, or networks connected to our servers;
  • Not use any robot, spider, or other automated device to access the Services for any purpose without our prior written permission;
  • Not harvest or collect email addresses or other contact information of other users from the Services by electronic or other means.

4. Fees and Payment

4.1. Service Fees: The fees for our Services are listed on our website or will be provided to you during the consultation process. All fees are in Euros unless otherwise specified.

4.2. Payment Terms: Payment is due at the time specified in your service agreement. We accept payment via the methods specified on our website.

4.3. Refunds: Our refund policy is as follows:

  • Cancellations made more than 48 hours before a scheduled consultation are eligible for a full refund;
  • Cancellations made less than 48 hours before a scheduled consultation are eligible for a 50% refund;
  • No refunds are provided for services that have already been delivered;
  • In cases where we are unable to provide the agreed-upon services due to circumstances within our control, we will offer a full refund or alternative services of equal value.

5. Intellectual Property Rights

5.1. Our Content: The content on our Services, including without limitation, the text, graphics, photos, sounds, music, videos, interactive features, and the like ("Content") and the trademarks, service marks, and logos contained therein ("Marks"), are owned by or licensed to WelBridge, subject to copyright and other intellectual property rights under Portuguese and international laws and conventions.

5.2. Use License: Subject to these Terms and Conditions, WelBridge grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and view the Content for your personal and non-commercial use.

5.3. Restrictions: You may not:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Content;
  • Use any Content for commercial purposes without our prior written consent;
  • Remove any copyright, trademark, or other proprietary notices from any Content;
  • Use data mining, robots, or similar data gathering and extraction methods on our Services.

6. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to our collection and use of personal data as explained in our Privacy Policy.

7. Disclaimers and Limitations of Liability

7.1. Disclaimer of Warranties: THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

7.2. Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WELBRIDGE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES;
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES;
  • ANY CONTENT OBTAINED FROM THE SERVICES; AND
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT,

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

7.3. Limitation of Time to File Claims: ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

8. Indemnification

You agree to defend, indemnify, and hold harmless WelBridge, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Services.

9. Termination

9.1. Termination by You: You may terminate your use of our Services at any time by discontinuing use of the Services.

9.2. Termination by Us: We may terminate or suspend your access to all or part of the Services, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law, is harmful to the interests of another user, a third-party, or to us, or for any other reason.

9.3. Effect of Termination: Upon termination, your right to use the Services will immediately cease. All provisions of these Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Governing Law and Dispute Resolution

10.1. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law provisions.

10.2. Dispute Resolution: Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the rules of the Portuguese Arbitration Association, which rules are deemed to be incorporated by reference into this clause.

10.3. Venue: The seat, or legal place, of arbitration shall be Lisbon, Portugal. The language to be used in the arbitral proceedings shall be Portuguese or English, at the discretion of the arbitrator.

11. Miscellaneous

11.1. Entire Agreement: These Terms and Conditions constitute the entire agreement between you and WelBridge regarding the use of the Services, superseding any prior agreements between you and WelBridge relating to your use of the Services.

11.2. Waiver: The failure of WelBridge to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

11.3. Severability: If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court, the remaining provisions of these Terms and Conditions will remain in effect.

11.4. Assignment: These Terms and Conditions are personal to you, and you may not transfer, assign, or delegate your rights or obligations to anyone else without our prior written consent. WelBridge may assign, transfer, or delegate any of its rights and obligations hereunder without consent.

11.5. Contact Information: If you have any questions about these Terms and Conditions, please contact us at info@welbridge.com.